Production Time
Dispatch & Delivery
Total Estimated Time
Your collectible requires 5–7 business days for meticulous production after order confirmation.
After production, delivery takes approximately 7–10 business days after dispatch.
Expect your order to arrive within 12–17 business days from purchase to delivery.
Our Commitment
Transparent Terms
Any customs duties, import taxes, VAT/GST, tariffs, or other charges imposed by your destination country are the sole responsibility of the customer. BTS MERCH BORAHAE is not liable for these fees. Please understand and pay any applicable charges required by your country.
All purchases are final. Due to the made-to-order nature of our figurines, we do not offer refunds, returns, exchanges, or replacements after an order is placed, except as required by law. Please verify your selection, quantity, and shipping details carefully.